One of my ultimate favourite scenes in a tv show.
Please fire me.
Them: “Hi. I fucked up. Please fix it.”
Me: “Well, I can’t fix it, but I can tell you how you can fix it.”
Them: “Fuck you!”
I lost my mind at this poor guy at Apple about something that I know wasn’t his fault. He was literally serving me the repair policy about my iPhone and I was not having a bar of it. And I broke it. It was my fault. I work in customer service, and have for years and I hate myself so much for this.
He wasn’t to know that as well as having no phone, my internet was down and my roommate was away for five days. He wasn’t to know that it’s been so isolating having no ability to contact people in this day and age, where plans are made through screens and wifi connection. He wasn’t to know I have ignored my family because of these unfortunate events. He wasn’t to know that my hopes of an easy fix have been raised and dashed multiple times with multiple people and this was one too many.
He doesn’t know - or maybe he does - the guilt that comes with needing to have this device so much, when so many go without so much. I don’t even understand why I feel like I can’t function without something we have never needed before, something that life will find a way without.
So this is my open letter of apology to this man, and anyone else who might suffer through rude Australian girls hanging up on them when they are just doing their job. I hope you didn’t take that home with you, I hope you brushed it off and i hope they’re paying you enough to cop that abuse on behalf of the company. I’m sorry.
I was reading the #womenagainstfeminism tags on twitter and it genuinely makes me weep for the future of humanity.
On the other hand #heforshe, and all of Emma Watson’s recent retweets of support make the world seem like a less sick place.
People come and go. Some are cigarette breaks, others are forest fires.
Kathleen. In Transit.
There’s nowhere you can be that isn’t where you’re meant to be.